| William Hill Poker Review |
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William Hill is among a handful of brands that are just as well known to non-gamblers, and within the gambling community they have built a reputation that really is unrivalled. Initially set up as bookmakers they have become a recognisable high street name in the UK, and through their expertly operated online platform they have now become one of the leading poker rooms on the net. It has got to the point where their online products rival the legendary status of their high street bookies.
Early on they were ahead of the competition when it came to offering a first rate online service, having really paid attention to detail they were able to make the most of the Boss network and make a name for themselves as a place where cash game players could find a game at most stakes in any format. There were regulars at most stakes, and innovatively in all major currencies. It was much later, when the nature of the poker landscape was changing, that William Hill made the decision to migrate to the ipoker network. Aside from previously offering a great service and providing top notch poker, it made sense for William Hill to join the largest existing poker network and fight it out with the top dogs in the online poker world if any site were able to compete then William Hill certainly was the bookies favourite. Even since the migration William Hill has not slacked in its commitment to a straightforward, direct response to queries and issues. They have never kept players waiting, and nor are they the sort of support agent’s that will do anything in their power not to answer your question, they will answer in the simplest way possible to avoid any sort of miscommunication. The best thing is that they are able to bring this quality of support to all forms of query, from banking, poker hand disputes, technical issues and account information – all of these things are dealt with by agent’s specialised in their field – so you are unlikely to get an amateurish response to any type of question. Many players were fans of the old software and for some time they offered the option of using either Boss or ipoker, but eventually they moved all their players to the new ipoker software. It is easy to understand some of the old reservations about the ipoker software. The tables could not be resized in the same way other poker rooms could, the cards and chips were clunky and over-simple and it could take a full morning to navigate the day’s tournament schedule. But ipoker now offer software that is in full competition with the best sites out there, and all of those features that were sorely missing have now been added and enhanced. The table resize option is extremely easy to use and the cascade option makes the multi table process easier than ever, so that all types of players will now find the ipoker tables customisable to their specific needs. Bonuses When considering bonuses offered on the ipoker network there is not often much to differentiate the big site. All of them, including William Hill, offer a 100% up to $600 Sign Up bonus as a basic. But with this bonus there are slight differences when it comes to the ease with which it can be earned. At some sites it is actually not easy to earn the required Fpp’s to release the bonus, either as one lump sum or in smaller increments – commonly $10. At William Hill they actually have one of the easiest play-through systems, releasing $10 for every 700 Points, rather than the usual 1000 points. It is also important to remember that hands are considered ‘raked hands’ when a player has seen a flop and not necessarily contributed to the pot. Traditionally William Hill have always led the way when it comes to Bad Beat Jackpots and Royal Flush bonuses, previously they would accumulate huge prize pools in these promos. But since the migration this has been much harder to maintain. However they do still run a unique Bad Beat promotion which offers a straight $150 payment for any hand of Quad Jacks or higher being beaten. It is perhaps not the most innovative or lucrative Bad Beat bonus, but at least it is exclusive to Will Hill players. Overall It could have been very damaging for William Hill to migrate to ipoker, since they had accrued such a strong player base and community. For cash game players William Hill was really one of the mainstays, and it was known for its efficiency, competence and quick resolutions to any sort of issue. However, since this migration to the ipoker platform they have if anything enhanced their support system along with providing the amazing functionality of the new ipoker software. What could well have lost them their unique standing in the poker community actually increased both their exposure and strengthened their player base. |